CMBS has little to do with Real Estate
When a commercial real estate loan is securitized, the owner of your loan is now thousands of nameless bondholders who will be much more interested in their investment than your real estate. To successfully negotiate anything on a CMBS loan, you must have knowledge of IRS guidelines governing these bond structures, the pool documents governing the servicer’s actions, as well as current pool level information. There is much more driving decisions on a CMBS loan request; “simple” or complex, than an owner will typically ever know. That is why an owner needs 1st Service Solutions. 1st Service Solutions is a team of people who were former servicers, or even CEOs and managers of the servicing shops. Do not be caught unaware. This is not like negotiating with your local, friendly banker!
The Official Borrower Advocate
Founded in 2005 by veteran servicing CEO, Ann Hambly, 1st Service Solutions was the first firm dedicated to serving exclusively as a borrower advocate for loan restructures, loan assumptions and performing loan requests within CMBS. Over the years, the firm has remained the leader in the borrower advocacy space reaching more successful outcomes on behalf of borrowers than any other firm. To date 1st Service Solutions has achieved success on advocacy for over $15 billion transactions. 1st Service Solutions’ Menu of services.