The Original Borrower Advocate
and The First Rated CMBS Trust Advisor

When you partner with 1st Service Solutions, you have the industry's first-ever CMBS borrower advocate, and the first-ever rated trust advisor, on your team. We were founded in 2005 by veteran servicing CEO Ann Hambly to help borrowers navigate the complicated and often-confusing process of commercial real estate loan restructures and assumptions. Long before the market collapsed, we were helping commercial real estate borrowers. Today, we have achieved more successful outcomes on behalf of borrowers than any other firm, $11.5 billion and counting. Watch our video, or download our brochure below:

  Download Our Brochure

When you engage 1st Service Solutions, you have our promise to deliver legendary customer service throughout the entire process. In fact, we guarantee:

Leaders in our firm have hands-on experience in servicing shops
This background enables us to provide valuable insight into servicers' requirements

Full time employees
Your personally assigned asset manager is a full-time employee of 1st Service Solutions

Borrower advocacy is our core business
We literally invented the borrower advocate niche within this industry

Touch every deal
Our founder is personally involved and has eyes on every deal

Passion & compassion!
The most important traits we own - How we care is who we are!

Free Webinars

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NEW Webinar! June 12, 2014
#Assumption Know-it-all

Don’t be like your teenager and think you know everything already about CMBS assumptions!





Modification Options

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Our experts will analyze your restructure options at no cost to you. You can expect a call back from us shortly.

Real Estate Roundtable NAIOP MBA CRE Finance NMHC ICSC