2005 - 2017 | Celebrating 12 years of Excellence

Commercial Real Estate Advisors

We are the official FULL SERVICE CMBS advisory firm with a singular focus on owners/borrowers

  • Expedite the assumption of an existing loan
  • Modify existing loans
  • Extend maturing loans
  • Get access to lender held reserves
  • Modify the collateral (I.e.; release an outparcel)
  • Defeasance ~ through our alliance with Commercial Defeasance
  • Review new CMBS loan documents before you sign them
  • Demystify the entire CMBS process

Founded in 2005 by veteran servicing CEO, Ann Hambly, 1st Service Solutions was the first firm dedicated to serving exclusively as a borrower advocate for loan workoutsloan assumptions and performing loan requests within CMBS. Over the years, the firm has remained the leader in the borrower advocacy space and is currently ranked MOR CV2 by Morningstar Credit Ratings. To date 1st Service Solutions has achieved success on over $15 billion of transactions. 1st Service Solutions’ Menu of services.

Loan Assumptions

We are the industry’s first and most experienced assumption team. We have successfully completed more assumptions than anyone in the industry! Assumptions typically closed in 1/2 the standard timeframe. Learn more

Loan Workouts

As former successful CMBS servicing professionals themselves, the team at 1st Service Solutions understands the servicer’s needs firsthand. We are the only firm with a ranking by Morningstar Credit Ratings. Learn more

Performing Loan Requests

Even the most ‘simple’ requests take on a life of their own in a CMBS structure. Whether you’re getting a new CMBS loan, or need to make changes to existing loan documents. Learn more

Ann Hambly knows the CMBS rules, structure and players as well as anyone I know. She has been a part of setting industry guidelines from the very beginning of CMBS. That knowledge is the key to being a successful borrower advocate.

Pat Sargent

Partner, Alston & Bird LLP

Steve Banegas is one of the most genuine leaders I know.  His love for his Customers, both internal and external is most inspiring.  His willingness to step into the unknown to make life a better place is one of the many traits Steve possesses.

Herb Kelleher

Founder and Former Chairman of the Board, President & CEO, Southwest Airlines