Meet Our Team

Our senior team has over 100 years of combined experience in servicer shops. Our team’s dedication to advocating on behalf of its clients ensures the best possible results on a wide range of services.

Expertise you need. Service you deserve.

Ann Hambly

Founder & CEO

Steve Banegas

Chief Operations Officer

Stephanie Whittington

SVP of Operations

Nick Johnson

Managing Director

Sarah Walsingham

Manager of Client Relations

Mark Banegas

Chief Revenue Officer

Megan White

Asset Manager

Ryan Berkshire

Director of Asset Management and Surveillance

Suzy Butler

Executive Assistant

Carlton Kelley

Analyst

Dillon Butler

Analyst

Alex Jackson

Asset Manager

Ashley Nelson

Bookkeeper

Keith Mullen

In-House Council

Caitlyn Banegas

Borrower Advocate

Pookey

Good Spirits Officer

“The best spent consulting check we have ever paid” after successfully negotiating and closing a DPO.
Michel Kucinski
President , USA Properties, Inc.

Yippee!!! We couldn’t have achieved this without your capable assistance. They just stonewalled us, because they could.
Thanks again.
John Beardsley
Beardsley Building Development

We all spent a very intense period of one year together jumping through different hoops everyday sometimes twice a day. Your availability and guidance in forming strategy was of tremendous help.
Terry Shaikh
Owner, Edinburg Hotel Management

The team at 1st Service Solutions has been a source of guidance and knowledge in our ability to better understand and navigate the world of CMBS lending, servicing and decision process. We would certainly recommend and utilize their expertise and genuine care on any CMBS matters.
Parham Yedidsion
Parham Yedidsion, 21st Century Development, Inc.