In my opinion, 1st Service Solutions is by far the best workout group for these matters. Whether it be advice or complete workouts, they are the group to provide the best solutions. Many others, consultant, attorneys, etc., have tried but simply don’t have the high level contacts with lenders and special servicers that Ann Hambly and her team have to get real results. They lay out the process and costs up front so there are no surprises like some others.Borrower
Kevin – I know this been both a challenging and unusual project for you. You are a true professional. I have always felt secure in your hands and that feeling never wavered. You managed this whole thing superbly.Midwest Borrower
Ann has opened up a new industry as far as I can tell - one in which CMBS borrowers have a voice and an avenue to reach the actual decision makers within the "lender entity"Borrower
Ann's insight and knowledge of the inner workings of a very complex industry has been a godsendCMBS Borrower
I just wanted to drop you a quick note to say that it has been a pleasure to work with Stephanie. She is always on top of things and has a good understanding of what the master and special servicers are looking for.Servicer underwriterServicer underwriter
If my own family had to do a CMBS loan assumption, I would use 1st Service Solutions. You don’t want to enter into an assumption without their representation and we’ve had great success with them over the years.Tim Kinney
Working with your team was essential to getting our deal closed on time. Stephanie was responsive, professional, and a true partner during the transaction. We know who to call for our next tough transaction.Peter Wilson
I have used other borrower advocates before and there is a big difference in your firm! I won’t use anyone else but 1st Service again!
The expression of “outperforming expectations” is often overused and misapplied but that’s exactly what 1st Service Solutions accomplished. Ann and her team jumped into a CMBS issue without hesitating and was instrumental in resolving a very impactful issue.Ron Gilbreath, CCIM, CPM®
We believe value can be gleaned from the participation of a qualified and reputable advisory company in the resolution of CMBS loans.Morningstar
The 1st Service Solutions team is the best in the business at navigating issues/challenges that arise with special servicers in CMBS loans.Don Carson
I want to express my appreciation to you and your staff of the professional efforts you have provided in working through this challenging assignment. Your organization has followed this workout endeavor through every step, and I have been most impressed with your understanding of the principal issues as well as your negotiating procedures.
Choosing your firm to represent us was definitely the right move for our company, and I am very greatful for your assistance.Don Ershig