We recognized many years ago that the process surrounding securitized loans is much different than a traditional bank loan—it’s complicated and the borrower can feel like they’re in a black hole. So we gathered together a team with deep servicing industry and other critical commercial real estate experience to form a company that advocates for borrowers’ needs.
Ann Hambly, our CEO and President, has over 30 years of experience in commercial mortgage servicing. 1st Service Solutions has resolved more than $3.2 billion in client loans and has a superior reputation in the industry.
CMBS loans can be excessively complex for average commercial real estate owners. Dealing with various servicers (primary, master and special), bond holders, and rating agencies without an advocate could result in a long, arduous process. By enlisting the services of a CMBS borrower’s advocate like us, you have someone on your side that knows the ins and outs of the CMBS servicing industry, and can facilitate your loans professionally and quickly.
So, if you own commercial real estate properties, and are looking for a solution that will benefit both you and your capital partners, contact us. We’ll use our decades of experience and technical expertise to take the stress out of CMBS.