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MEET OUR TEAM
EXPERTISE YOU NEED. SERVICE YOU DESERVE.
Our senior team has over 100 years of combined experience in servicer shops. Our team’s dedication to advocating on behalf of its clients ensures the best possible results on a wide range of services.
Ann Hambly, CRE
Founder and CEO
Ann Hambly, CRE
Founder and CEO
Steve Banegas
COO & Chief People Officer
Stephanie Whittington
Sr. Director - Assumptions, Consents
Nick Johnson
CMO & Chief Sales Officer
Nick Johnson
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Geof Mulford
Sr. Vice President
Sharon Lee
Relationship Manager
Ryan Berkshire
Portfolio Manager
Jeremy Johnson
Sr. Financial Analyst
Suzy Butler
Executive Assistant
Pookey
Good Spirits Officer
A company is only as good as the quality of the people who serve you, and how well they work together. Ann Hambly has assembled leading players from the Special Servicers and created something that is rare – an authentic team. People who work with Ann at 1st Service Solutions appreciate the quality and skill of the professional that they are privileged to work and interact with. Ann Hambly built her company on an unshakable commitment to serving the critical needs of the Owner.
Bill Bathe
MLB Borrower Advocate
What Separates Us?
We were the first and are the most experienced. This is what separates us from the competition:
Special Servicer Background
Our employees have special servicing backgrounds. This enables us to provide valuable insight into servicers’ requirements.
Full Time Employees
We have full time employees. You are personally assigned an asset manager that is a full time employee of 1st Service Solutions. We do not outsource.
This is Our Core Business
Borrower advocacy is our core business. We invented the borrower advocate niche, and this is what we do, all day, every day.